We received our fire pit this week and have used it 3 times already. Sellers customer service was very good, they communicated with us when it was shipped and explained how to handle the delivery when it arrived. While we were expecting a phone call from the trucking company to set up a delivery date...well that didn't happen, fortunately we were available when the truck showed up. The product is very nice, appears to be well made, so far very happy with it.I love this table. It isn't cheap, but not so expensive either for what you get - especially in comparison to many other tables on the market. It is very solid and although not enough fire glass is supplied with the table, my wife ordered a different color and enough to cover the gas outlet tubes. Glass guard, metal cover, and table cover are all nice features of good quality. This fits very well in front of my L-shaped outdoor couch.I have only had this table for a very short time and got it in the winter of 2022, so haven't used it as much as I would like yet. But both I, my family, and guests have used it enough to empty one propane tank. I only have a few concerns for longevity - such as how susceptible the table will be to stains, chipping, and weather damage. Have it under a covered deck and the cover fits very well, so I would hope it would last a long time.This arrived sooner than expected and better than expected. The crating and packaging are excellent and the item arrivved in perfect condition. Assembly is easy and within A VERY short window we had the fire burning !I think the key will be protecting this and keeping it covered as directed.I got my firetable today. The seller quickly shipped the table and I received it today with curbside delivery. It ways something like 100LBS once you remove all of the stuff in it. It comes crated and well protected. There was no damage to the table at all. The only thing I dislike is how much waste is necessary to crate the thing properly. We hooked it up and the wife loves it and the heat it produces.This is gorgeous and bigger than I was anticipating. VERY heavy. The glass beads are beautiful and very complimentary of our patio furniture. Unfortunately the starter went out after the second use but it's an easy replacement from a local hardware store. The lighting is beautiful and warmth is perfect. Only a few chilly nights so far to enjoy it but overall we are very happy.We absolutely love the fire table. Looks awesome and produces great heat.Table is very solid, good fire output and looks great. Was easy to set-up with very little assembly other than glass top. Shop4 Patio was also great to work with in getting the product shipped safely across the country. I would definitely buy this again.Love my fire pit!!!!! It is extremely heavy great quality. I know this will last me a long time.