We purchased this carport cover a year ago, almost to the day. It literally disintegrated over the year. I contacted Peaktop and I supplied them with pictures and they replaced the material part of the cover, top, sides and ends. It took a while, as the only silver one they had was damaged. They made sure we would accept a beige one, and received a few days ago. The customer service was great and they indeed stood behind their 1 year guarantee! I must say though, it was difficult to contact them, as the number for Peaktop on google is not for this company when I tried to call them. I had to contact them through Amazon, but got an immediate reply concerning my problem. Very pleased with the customer service and the businesses guarantee. I hope the beige one lasts longer than one year. We shall see!!!The picture doesn't really represent it. It is not a canvas top, it is a tarp. It's not as aesthetically pleasing as the pic. However, it is sturdy, good quality, and does the job. It keeps my vehicle cool and dry. I did upgrade the anchors and am using heavy duty ratchet tiedowns. Don't bother with the cheap anchors and tie downs they give you. Instructions are vague at best and you will need at least one other person to erect it.Only issue was delivered with damage to poles. PEAKTOP responded quickly and sent me replacement poles right away. Couldn't be happier with their service.Received with damaged poles but seller was very responsive & quick to send new poles. Received new poles & some of those were damaged, but again, seller was very responsive & quickly sent new poles. Must be the shipper they use who keeps damaging the poles. Quality is OK for my needs but seller's representative (Joy) went above & beyond in customer service. I needed the additional height to put over a boat on trailer & used both leg extensions.Great product. Poor assembly instructions made assembly very time consuming. Will need help. Not a one person job.Product had clear directions and snapped together well, but was missing a component and supplier did not respond to two emails regarding the problem. Structure is now much shorter and will have a large section of unsupported coverIf your not to concerned about the color you are ordering it’s okay. Put this next to our beige existing garage and it is a bright yellow. Even though the color ordered clearly was marked Beige.Returning it was going to cost a hefty price, and still wouldn’t have a replacement. Hoping the summer sun fades it eventually.This enclosure is heavy and well made. I added larger screw in anchors and rachet straps over the top. It has held up through several storms with no damage.